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Utilities / Billing & Collections
Responsibilities
The primary functions of our department are:
  • Establishing and disconnecting water service
  • Processing liens and releases
  • Processing title searches
  • Renewing and processing new applications for business tax receipts
  • Renewing and processing new applications for rental permits
  • Taking payments for city parking fines
  • Taking utility payments

Due Dates
All services are billed monthly, and are due upon receipt. All payments must be received in the Billing and Collections Department by 4:30 pm on the penalty date to avoid any late fees. The bill will become delinquent 25 days after the penalty date. Additional charges may be assessed for late payments and disconnection and reconnection of services. A $5 or 10% late fee is assessed on unpaid balances not received by the due date printed on the bill.

Water & Sewer Rates Effective 10/01/2012
Electronic Billing
Electronic bills are now available! Sign up today to receive your bill via email! You can sign up by contacting the utility billing office at (727) 853-1061 or you can email us a request. Please be sure to include your full name, address, account number, and phone number in order for us to set up your email account.

Establishing Utility Service
To set up water and sewer services, fill out the New Customer Agreement and bring it to our office, along with a state ID, lease agreement, and/or settlement papers. For deposit information, please call (727) 853-1061.

WATER RESTRICTIONS HAVE BEEN LIFTED - SEE OUR WATER RESTRICTIONS PAGE FOR MORE INFORMATION.

The Southwest Florida Water Management District’s (District) Governing Board voted  to let all water shortage orders expire on July 31.


Stormwater Rates 2012-2013 & FAQs

Streetlight Rates 2012-2013 & FAQs

Contact Us

Jeff Olds
Billing & Collections Supervisor
Email 

5919 Main St.
New Port Richey, FL 34652 

Ph: (727) 853-1061
Fx: (727) 853-1245

Lobby Hours
Monday - Friday
8:30 am - 4:30 pm

Drive Through Hours
Monday - Friday
8:00 am - 4:30 pm